EIS, a provider of the cloud-native SaaS core insurance platform OneSuite™ and an expanding suite of modular digital applications, has introduced AbsenceLink, a modern solution aimed at revolutionising how insurers and their employer clients manage disability and leave.
The launch of AbsenceLink addresses growing complexities in the disability and leave management landscape.
With increasing administrative burdens, regulatory variability, and the need for improved employee experiences, insurers and employers have long faced fragmented systems and inconsistent processes. EIS aims to solve these challenges by streamlining and unifying the experience for all stakeholders.
Founded to modernise core insurance systems, EIS provides a modular and API-first architecture through its OneSuite™ platform, which allows seamless integration with any insurer ecosystem.
With a focus on flexibility and digital transformation, the company enables insurers to rapidly innovate and improve service delivery across their product lines.
AbsenceLink provides a single, streamlined case view for both disability and leave, backed by built-in compliance logic and automation.
This integration minimises manual intervention, reduces HR burden, and offers an improved, transparent experience for employees navigating time off due to illness or injury.
Among the key functionalities, AbsenceLink offers real-time compliance tracking, predictive analytics for staffing, and intuitive employee self-service tools. Its event-based case management supports multiple claims tied to a single incident, ensuring a unified, cohesive process across disability, supplemental benefits, and leave claims.
Built with EIS’s MACH-based infrastructure and AbsenceSoft’s Compliance Engine™, the solution delivers best-in-class performance for both insurers and employers. AbsenceLink connects seamlessly with existing claims systems, payroll, and HR platforms, further strengthening its utility across varied enterprise environments.
The partnership between EIS and AbsenceSoft not only leverages each firm’s strengths but also responds directly to market demand. According to AbsenceSoft founder Seth Turner, existing leave management solutions often fail to reflect employers’ real-world needs, making this collaboration both timely and market-driven.
“Finding simple ways to link the claim to the absence and combining it with an easy-to-understand process lets an employer provide a better experience,” Celent principal analyst Tom Scales said.
“The market has consistently told us that existing leave solutions often overlook the real-world needs of employers,” AbsenceSoft founder and senior advisor Seth Turner said. “Carriers have asked us to enter this space because the status quo focuses too much on internal processes and not enough on delivering a great experience to employers and their employees. This partnership with EIS enables us to focus on our core strengths and deliver a unified solution that truly meets the needs of the market.”
“This launch marks a pivotal moment in our mission to redefine the future of absence and disability management,” EIS CTO Mike Dwyer said. “AbsenceLink enhances our OneSuite platform by introducing critical functionalities tailored to the evolving requirements of today’s carriers and employers in managing absence and leave. By combining insurer expertise with employer-centric innovation, we’re empowering our clients to achieve greater operational excellence and improved employee experiences.”
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